About the brand
Silver Wizard exists because technology promised to make life easier and, for many older adults, delivered the opposite. Founded in Toronto in 2025 by Stephen Velasco, the service offers patient, one-on-one tech support — in homes, remotely, and through free community clinics in retirement residences and community centres. Its real product isn't a fixed device but the confidence to use one: helping someone make a first video call to family or organize decades of photos. Velasco's judgment-free approach treats digital literacy as dignity, not a technical problem. As services migrate online, the gap Silver Wizard fills grows more consequential every year. It is a one-person operation tackling one of Canada's quietest forms of exclusion.
